Posts Tagged ‘services & consulting’

Harvard Business Review

Sunday, July 9th, 2017

With emotional, social and professional competence. Acquiring new customers is an ongoing issue as the customer loyalty for virtually every company. Just the new customer acquisition is an ongoing issue rightly, because it is the basis for the successful development of a company. In the Harvard Business Review, an analysis was discussed, losing every company in an average of 15 – 30% of its customers! The question is of course why – as an existing customer is easier to keep so much to acquire a new. When the new customer acquisition, there are two essential considerations: the rate of new customer acquisition must be obviously greater than the rate of customer loss, customer loyalty – and the life cycle of the customer with the appropriate customer value. On the one hand, the loyalty of customers with simultaneous increase in the claims goes down in many cases. Also through the Internet, markets are more transparent.

The Internet already accompanied every buying decision for more than 80%. The information of the customer is much better! What are my options to deal with these new challenges in the sale? A point is the seller with high social, emotional as well as the expertise – seller willing to evolve constantly both professionally and personally. These are essential factors for the success coupled with good closing skills. Why is it so hard to overcome the inner pig dog and to acquire new customers for many? In addition to the time required for new customers to win it is necessary to obtain a wealth of information as the right contact, corporate culture and much more. How do I go to on a new contact? He will reject me as annoying, say “No”? The most common cause of this uncertainty is to fail the fear or to be rejected and that fear paralyzes simultaneously is already well known. How are now acting top seller? They have fun to discover new and they love the feeling of success.

We know this inner energy from us as a child – and this energy has also motivated sellers. You know the feeling of the Success, if they win a new customer.

Transport Market

Friday, April 14th, 2017

Soul brings’s – a new star on the logistics & transport market. The soul Ltd. & Co.KG with your company in the heart of the Ruhr region will run from February 01st, 2008. From the facility in the nearby Gelsenkirchen goods are central and transported goods in the whole world. In addition to the worldwide transport of goods a further focus on the regional courier service. Whether letters, packages, or the own parade, according to the company slogan soul shit”. The services offered range from just-in-time via overnight to the individual logistics support. Aetna Inc. has firm opinions on the matter.

Eight motivated staff at the location Gelsenkirchen ensures a smooth of logistics to the start of operations. The logistics and distribution offer soul Ltd. & Co.KG small – and medium-sized enterprises support specifically in North Rhine-Westphalia. For order processing and goods used on the latest technology. In addition to tracking and tracing systems, which inform the customer at any time about the current status, a modern fleet of vehicles with the latest technology is used. It is necessary but not always Away across the street, also for the rail shipping soul Ltd. & Co.KG offered individual transport solutions.

Already many well-known businesses in the area as new customers could be won before the official launch, the concept of simple and fast order processing plays well with the customers and offers further growth potential. “Press contact: soul Ltd. & Co.KG Managing Director: Sven soul Lorraine road 50 45884 Gelsenkirchen phone: 0209-9831997 fax: 0209-9831996 Internet: E-Mail: on soul Ltd. & Co.KG from the successful sole proprietorship courier soul” established a limited & Co.KG took place in 2008. Managing Director Sven soul led the same courier service in Essen since the year 2003. This was followed by the move to Gelsenkirchen and the extension of the field of activity to the sectors of transport & logistics. In 2008, a further expansion of the company is planned, inter alia with the entry into the bicycle courier market.

Optimization Of Success In The Recruiting

Wednesday, March 8th, 2017

Breaking new ground in the recruitment make a permanent change to the success of the labour market is subject to and causes a change in the cooperation with their clients also at recruitment consultants. An economic decline forces ever thinking about worker processes and improvements in the cooperation with business partners and customers. Basically, this process is a continuous process, resulting from their daily work. Operations vary by customer requests and suggestions for improvement. Ideally, such changes continuously incorporated into existing processes. In times of economic downturn increases the effort until a candidate successfully placed can be substantial and the hit rate goes down. The Concilium management consultants, a recruitment consultancy, which specializes in search of professionals in the IT industry, were already exhausted these possibilities.

Long, it had recognized that a high quality can only be achieved by running a personal conversation with all the candidates and all candidates will be personally presented with the new employer. Still went back the hit ratio in mid-2008. This problem could be solved now. Management consultants work exclusively trade-oriented human resources consultant of Concilium. That is, they occupy only such positions where they worked themselves in previous jobs. Orders are accepted only if the responsible recruitment consultant in the close environment has made this position experience. As a consequence, the hit rates rose immediately and the customer reaches a higher temporal relief. AUTHOR: Albert Lackner is since 1997 staff consultant with the Concilium management consultants. Before that he worked in 26 years in the IT industry in various positions and levels of responsibility.

The Winter Incentive

Monday, October 26th, 2015

Out from everyday life – in the pleasure build an igloo, a race with sled dogs or simply together ice skating in the winter there many ways to create an incentive for employees or customers. Yvonne Wolf describes different application and design options for a winter incentive in HR Magazine. Enjoy a winter incentives in companies growing in popularity. For many innovative business lines, a winter incentive is much more than just a pure fun outdoor event or an alternative to the usual Christmas party. A winter incentive diverse benefits of outdoor winter incentives offer versatility, as Wolf highlighted in igloo building on the example of the winter incentives. This outdoor training in the winter can be used to achieve different objectives: training to team development, it strengthens, for example, communication and team collaboration.

As the igloo can be used also as a team event in the frame of a kick off event, with a newly assembled team into the joint project work starts. In addition, an outdoor incentive can take place in winter simply for the best seller or for other service providers as a reward for a successful year. The construction of igloos and, where appropriate, accommodation in it is feasible for groups from 10 to 200 people. Winter incentive for customers or employees of Dienstleistungsorientierte company align in the winter not only employee incentives, but also attractive customer incentives in the nature. This aimed to deepen the relationship with selected customers and in this way to strengthen customer loyalty as well as customer loyalty. More and more companies invite their entire workforce to an incentive in the winter nature. This alternative to the traditional Christmas party in operation has a positive effect on the business climate and promotes the communication within the company. There is a good basis for a direct and interdepartmental exchange of ideas in the company.

Incentive: Objectives demonstrate a winter incentive can also specifically be used to promote employee retention. Winter incentives are best suited as a framework programme to a strategy meeting for the top levels of management. By nature enjoyment and thrill: A winter there countless opportunities, incentive to make that it is tailored to exactly on the participants and the objectives to be achieved. The selection ranges from the wintry torch relay about geocaching with treasure hunting in the snow up there to sporty winter incentives such as curling, ice skating or snowboarding. The complete article about winter incentives, appeared in HR Magazine, is free for download available. Further information:-the post “winter incentive activities instead of calories” 1stoutdoortraining.de/2011/11/winter-incentive-aktivitaeten-statt-kalorien/ – facts about incentives 1stoutdoortraining.de/outdoor-trainingsinhalte/incentive/ of 1 European outdoor training center of a competence center of I.O.