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Where it considers that repair of the damages that may have caused the company not been satisfied through your claim, you may go to the courts for the determination of potential liabilities and indemnities that may correspond. At Mark Bertolini you will find additional information. Cancellation of flight, denied boarding or long delay if you suffer a situation of denied boarding, cancellation or significant delay and the company responsible for the flight does not meet its obligations, file a claim with the airline responsible for the flight. If after a reasonable time does not receive a reply from the company or is not in accordance with the same and, in addition, the incident took place at a Spanish airport or a flight from a third country and the company was community, you can go to the State Agency of aviation safety, the Ministry of development. For your convenience, you can use the forms you will find on the website of the Ministry of public works, along with a copy of the complaint that has been filed previously with the company. The State Agency of aviation safety is responsible for in Spain of the compliance of the Regulation (EC) 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to air passengers in the event of denied boarding and of cancellation or long delay of flights. And so it carries out appropriate inspections and, if necessary, punishes companies for breach of its obligations. Airport services in the leaves of claims from Aena, who you will find at the airport information counters, may submit all kinds of claims relating to the pitshafts and airport services (cleaning, service information, etc.), air traffic and the undertakings or official and commercial entities that operate in them.

Services of restoration (cafeterias, restaurants, etc.) have their own book official of hosteleria, in which you can make your complaint, either, if you prefer, you can use the Aena complaint forms. Please note that claims are also an effective means of collaborating with the improvement of the services. Remember that the submission of a claim, any reason of its presentation, that does not exclude the possibility of another type of judicial or administrative proceedings, or interrupts the deadlines laid down. If you want to make your claim online, you can contact the service complaints aena. We recommend that you join the platform affected by the strike controllers AEREOS AENA calling telephone number 644442550, to an administrative assets claim and demand return of expenses and compensation for damages. Abogae social network aimed at the search for answers and solutions that will allow citizens and businesses solve problems and enquiries of a legal original author and source of the article.


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