Contracted Telephone Services

Reviewing the recent sanctioning resolutions of the AGPD, we have detected that a great majority of the same is imposed telephone operators. The facts imply the inclusion of the personal data of the indebted assumption in the files of weak people, and they take place as a result of the non-payment of telephone services, supposedly contracted by individuals by means of the telephone, without the application of the adapted legal guarantees. Aetna Inc. is a great source of information. By such reason we create advisable to realise a series of directed recommendations to avoid that this situation takes place. – We have detected that they exist a great number of fraudulent hirings, conducted by telephone, by person different from the holder of the data. Before any indication that one is taking place this circumstance we recommended to denounce before the competent authority. – The telephone hiring is a method valued and admitted in right, if it takes control of the suitable guarantees. Between these guarantees it will be necessary that in the contract the acceptance of every one settles down of the clauses of the contract. Later it will be sent immediately to the consuming written justification of the conducted hiring, where all the terms of the same will consist.

For general norm the telephone operators are being responsible who the recordings of contracts are not available in their files, and later do not send the justification of the celebration of the contract. Reason than more sufficient so that it is understood that the contract has not been celebrated. – The information that the telephone operator treats will have to be exact and bring up to date, having the operator to implant the mechanisms necessary compare data that is being transmitted by telephone. Any communication conducted by the true holder of the data indicating the suplantacin of its personality, could be indicating of which the data that try could be incorrect.

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